Terms and Conditions

Effective Date: January 2026

Welcome to Nalanya Herbs. By accessing our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. The content on this site, including product descriptions and branding, is the intellectual property of Nalanya Herbs.

 

2. Products and Pricing

  • All products in the Longevity Collection are subject to availability.

  • We strive for accuracy in product images and descriptions, but slight variations may occur.

  • Prices are subject to change without notice.

 

3. Accuracy of Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

 

4. Shipping and Delivery

Delivery times are estimates and may vary depending on your location and carrier delays. Nalanya Herbs is not responsible for delays beyond our control once the package has been handed to the carrier.

 

5. Returns and Refunds

Please review our Return Policy [Link to Return Policy]. Generally, due to the nature of skincare products, we only accept returns for damaged or defective items within 30 days of receipt

 

6. Limitation of Liability

Nalanya Herbs shall not be liable for any skin reactions or misuse of products. We recommend a patch test before full application of any botanical treatment.

 

7. Governing Law

These terms are governed by and construed in accordance with the laws of Thailand.